WebIt covers the knowledge, skills and behaviours of the standard. The qualification provides learners with the knowledge, understanding and skills in Customer Service such as: … Web1. Understand the principles of customer service. 2. Understand how customer needs and expectations are formed. 3. Know the interpersonal skills and appropriate behaviour required in the customer service …
Highfield Level 2 Award in Customer Service DG Training
WebHere you’ll find support for teaching and studying BTEC Specialist level 2 qualifications in Principles of Customer Service. These qualifications which help boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for. Units offered include customer service principles, understanding ... WebJamuna Karmehen is the founder of Jamz Academy, a coaching & talent development portal. She is a dynamic and result oriented Corporate Trainer & Coach with 20 years of experience in sales, marketing, training, Learning & Development, HR, NLP & Coaching. Her professional career started with Pfizer Pharmaceuticals as a Medical … chitty chitty
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